Strategy & Operations Lead, Digital at ClassPass in New York City: Jobs for Women

What they’re probably looking for:

  • Someone who can set the strategy and execute it, quickly
  • You use data to make informed decisions. You’re not afraid of excel and powerpoint (bonus if you also are comfortable with SQL).
  • You love thinking about ways to grow. You have experience developing ideas for great tests to help fuel the growth of a company, and running those tests – sometimes working with internal partners, other times with external partners.
  • You’re able to communicate effectively across teams and get buy-in.
  • You can manage a budget, and you’re comfortable determining success metrics. You can present both of those things (your vision) to senior leadership.

When you apply:

  • Highlight a time you identified a big area of growth (driving new leads, etc) and brought that idea to life. Be sure to share the impact it had on revenue.
  • Highlight how you used data to unearth a finding that changed how multiple teams operated – their target, the channels they were using, etc. Explain how you communicated across departments to make the change happen quickly, and the impact it had.
  • Explain why you’re passionate about their mission.
  • Share the processes you created to manage large projects, including a budgeting and external vendors.

Is ClassPass right for you:

Apply Here

Full Job Posting

As Strategy & Operations Lead for Digital, you will be at the center of all efforts relating to ClassPass’ digital products, namely ClassPass Live. As a “startup within a startup”, you will own operational responsibilities for ClassPass Live, including managing the budget, logistics, external vendors and coordinating the execution of large projects. You will also think strategically about the goals and needs of of a young, high-growth product and be comfortable getting your hands dirty to launch scrappy beta tests, measure results, and iterate in-market. You will partner closely with the rest of the Digital team, including product, engineering and production, not to mention the greater marketing team, product managers, engineers, and analysts to execute these initiatives.

First and foremost, you are a curious self-starter and enjoy working autonomously in ambiguous environments. You have experience in hyper growth environments that require heavy cross-functional coordination and collaboration. You can easily context-switch between business strategy, tactical strategy and data-driven execution. You take a scientific method approach to every experiment, and you crave data to learn and iterate. Lastly, you are committed to making the world a more active place. Our products delight users and support fitness partners on a global scale. Having already conquered 50+ cities and partnered with 9,000 fitness studios worldwide, ClassPass is now bringing innovative, high-quality boutique fitness to living rooms around the world.

What you will do

Clearly define measurable goals, core strategies and efficient tactics to ultimately drive growth and engagement of ClassPass’ digital products
Analyze user behavior data and external market data to develop innovative user-facing growth and engagement strategies
Formulate scrappy in-market beta test plans and lead cross-functional teams to execute and iterate on those tests.
Own major operational responsibilities, including manage Digital budget, external vendor contracts and execution of large operational projects
Work closely with Digital product managers, engineers and production team to coordinate and execute various projects
Work with external agencies and greater in-house marketing team to formulate and execute scrappy acquisition strategies
Analyze growth and engagement performance of various initiatives and prepare presentations for senior leadership

About You

3-5 years experience in management consulting, PE, VC, or in an operations / strategic planning role at a tech / fitness company; experience with a rapidly scaling business is a plus
Practical business sense with the ability to translate between strategic business decisions and their impact
Advanced excel, powerpoint, SQL knowledge strongly preferred
Demonstrated experience & excellence in leading complex and cross-functional projects with multiple stakeholders
Excellent communication and leadership skills with the ability to distill complex issues & detailed analysis into simple, structured frameworks with concrete action plans
Understanding of startup performance metrics (CAC, LTV etc.) a plus
Comfort with ambiguity, uncertainty, and a rapidly evolving business landscape
Execution oriented mindset – with the humility, drive, and scrappiness to get it done
Love and passion for your craft

Perks

Free medical, dental, and vision coverage (including free membership to One Medical)
Free ClassPass membership
Flexible work hours & vacation policy
Pre-tax transit and flexible spending programs
Vanguard 401k
Healthy (and unhealthy) snacks
Casual dress – fitness wear encouraged!
Team workouts, events, and happy hours
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply Here

Director of Operations at Healthify in New York City: Jobs for Women

What they’re probably looking for:

  • Someone who has experience identifying operations opportunities and implementing fixes (bonus if it’s across a whole company).
  • Ability to select the best software solutions and/or work with engineering on a custom build.
  • Collaborate with other teams, such as people and finance, to help solve their day-to-day dilemmas.
  • An ability to manage a budget (create a forecast and drive a return on the money you spend).
  • Communicate your plans clearly, and get buy-in across departments. Sometimes this means going to speak in front of them.
  • Bonus: Have experience managing a direct report. If you don’t have this, explain how you’ve mentored cross-team or a colleague.

When you apply:

  • Highlight a time you identified a big area of opportunity in operations, got buy-in for a solution, and implemented it. Share the impact the solution had on revenue.
  • Share how you worked across departments to bring an in-house custom build to life, and what success looked like.
  • Highlight the processes you put in place to monitor the needs of other departments.
  • Explain why you’re passionate about their mission.
  • Include your experiences at a startup or in consulting, an if you didn’t work at that type of company explain how your skills will translate in an environment when it’s important to get better (faster) every single day.
  • Bonus points: Include your managing experience and/or your experience working with outside vendors on your resume.

Is Healthify right for you:

Apply Here

Full Job Posting

We are seeking a Director of Operations who loves solving complex problems. This is an opportunity for a capable generalist to apply their project management skills to growing our company. You should apply if you can spot a scalability issue from a mile away, are comfortable training and helping people make the best use of their tools, and have the operational experience to lead us into our next stage. We’re excited about meeting candidates of all backgrounds who value our mission and are excited to join in.

Our mission is to build a world where no one’s health is hindered by their need.

We’re effecting change for the most vulnerable among us by building software that social workers, nurses, patient advocates and care coordinators at Hospitals and Health Insurance companies use to connect their patients with social services. Our software addresses “social determinants,” such as access to food, housing, childcare and jobs, which determine over 60% percent of our population’s health. Our aim is to move the needle on healthcare outcomes and cost for these populations. After only 5 years, we’ve managed to touch the lives of over 6 million people in need. Our products are in use by some of the top health plans and Hospitals in the country such as BlueCross BlueShield and Johns Hopkins Healthcare.

We support diverse individuals and communities in need. We believe it’s crucial to build a team that is equally diverse. We enjoy meeting people who share in our commitment to cultivate thoughtful and safe work environments, and understand the meaning and importance of our mission. We encourage individuals from marginalized and underrepresented communities to apply!

Requirements

Report to the Chief Operating Officer
Develop business and project plans focused on improving internal operations
Provide strategic counsel to management and support quarterly and annual OKR setting across the team
Serve as a product manager for all internal tooling and processes beginning with understanding employee challenges and resulting in thoughtful procurement, implementation, documentation, and analysis
Collaborate with People Operations to handle change management and with Finance to ensure cost-effective decision-making
4+ years working in operations or strategy at a growth-stage startup or management consulting firm, touching one or more of the following areas: sales operations, enterprise resource planning, internal tools development, business intelligence, legal, finance
Systems thinker who can identify our largest needs and build systems to address them
Experience deploying and configuring cloud-based, enterprise-wide technologies (like SalesForce and Jira)
Experience navigating interpersonal elements of procurement and rollout
Experience managing budgets and working within financial constraints
Comfortable presenting to large teams and in company-wide meetings

…And the following would be nice:

Experience managing a direct report and external contractor relationships
Experience working with engineering resources to develop internal, custom tooling and reporting

Benefits

Together, we live into our Core Values

We lead with empathy: We believe kindness and empathy lead to effective communication. We assume good intentions and seek mutual understanding from our teammates, customers, and users.
We lean into vulnerability: We are not afraid to ask for help or give and receive feedback. We build off our failures and don’t shy away from tough conversations.
We rise above the status quo: The status quo leads to pain for the people we serve, our communities, and our clients. We do our best to rise above the status quo, and to do things that no one else are doing. On an individual level, we strive to improve ourselves and always be learning.
We love the hustle: We stay scrappy. “No job is too small” and there are no bad ideas.

…and to further support them, we offer:

Unlimited Vacation
A comprehensive tech set up
Equipment allowance
Education reimbursement allowance
Monthly unlimited MetroCard reimbursement (New York only)
Monthly wellness reimbursement
401k with 4% matching
100% covered Medical, Dental & Vision insurance
Inclusive Parental leave
Flexible work schedule with work-from-home options
Weekly team lunches and learning opportunities

Apply Here