Senior Manager, Customer Communications at Slack in San Francisco: Jobs for Women

What they’re probably looking for:

  • Someone with 5+ years in communications/pr who can create a process for soliciting stories from customers, starting from scratch.
  • Ability to work across departments to build out ways to flag great stories.
  • Someone who can spin up a great narrative by asking thoughtful questions, and writing/recording the answers into something people enjoy reading/watching.
  • A people person who enjoys meeting and talking to other people.
  • Able to get those stories seen by building relationships with press outlets, through speaking gigs, and potentially paid placements.

When you apply:

  • Highlight a communications program you built from scratch or how you identified a big opportunity to change an existing one. Share the impact it garnered in terms of brand awareness/impressions. (Bonus points if your example comes from a startup.)
  • Share how you’ve built relationships or pursued speaking gigs to distribute your stories, and call out any existing tech & business press ins you have.
  • Share a successful story and the results it drove, and explain how you worked across departments to identify it, and bring it to life.
  • Explain why you’re passionate about their mission, and the types of stories you could see making an impression for them.

Is Slack right for you:

Apply Here

Full Job Posting

Slack brings all the pieces and people together so you can actually get things done. We provide a transformative experience and we care deeply about how our customers relate to our brand, and our product. This Senior Manager of Customer Communications will build programs that share these successful customer stories with the world. We seek a skilled professional to create thoughtful, customer integrated public relations and communications campaigns. This position will offer the opportunity to drive impactful programs that both inspire and influence.

Responsibilities:

Partner closely with Slack’s Sales and Marketing teams to select compelling customer stories and build thoughtful narratives of how real teams in companies big and small use Slack to get work done
Foster relationships with customers and users to bring stories to life
Select appropriate earned and owned outlets to share these pieces with the world
Proactively seek speaker opportunities
Build relationships with key vertical, technology and business press

Requirements:

7-10 years minimum work experience within public relations or communications
A love for storytelling in a simple, thoughtful, and visual manner
Success in developing and executing compelling communications programs
Demonstrated ability to work in a fast-moving startup environment
Strong existing relationships technology and business press
Excellent written/verbal communication and critical thinking skills
Self-starter with a proven ability to multitask, prioritize and work with all levels and departments within an organization

Slack is the collaboration hub of choice for companies of all sizes, all across the world. By using Slack, they ensure that the right people are always in the loop, that key information is always at their fingertips, and new team members can get up to speed easily. With Slack, teams are better connected.

Launched in February 2014, Slack is the fastest growing business application ever and is used by thousands of teams and millions of users every day. We currently have nine offices worldwide, in San Francisco, Vancouver, Dublin, Melbourne, New York, London, Tokyo, Toronto and Denver.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Come do the best work of your life here at Slack.

Apply Here

Strategy & Operations Lead, Digital at ClassPass in New York City: Jobs for Women

What they’re probably looking for:

  • Someone who can set the strategy and execute it, quickly
  • You use data to make informed decisions. You’re not afraid of excel and powerpoint (bonus if you also are comfortable with SQL).
  • You love thinking about ways to grow. You have experience developing ideas for great tests to help fuel the growth of a company, and running those tests – sometimes working with internal partners, other times with external partners.
  • You’re able to communicate effectively across teams and get buy-in.
  • You can manage a budget, and you’re comfortable determining success metrics. You can present both of those things (your vision) to senior leadership.

When you apply:

  • Highlight a time you identified a big area of growth (driving new leads, etc) and brought that idea to life. Be sure to share the impact it had on revenue.
  • Highlight how you used data to unearth a finding that changed how multiple teams operated – their target, the channels they were using, etc. Explain how you communicated across departments to make the change happen quickly, and the impact it had.
  • Explain why you’re passionate about their mission.
  • Share the processes you created to manage large projects, including a budgeting and external vendors.

Is ClassPass right for you:

Apply Here

Full Job Posting

As Strategy & Operations Lead for Digital, you will be at the center of all efforts relating to ClassPass’ digital products, namely ClassPass Live. As a “startup within a startup”, you will own operational responsibilities for ClassPass Live, including managing the budget, logistics, external vendors and coordinating the execution of large projects. You will also think strategically about the goals and needs of of a young, high-growth product and be comfortable getting your hands dirty to launch scrappy beta tests, measure results, and iterate in-market. You will partner closely with the rest of the Digital team, including product, engineering and production, not to mention the greater marketing team, product managers, engineers, and analysts to execute these initiatives.

First and foremost, you are a curious self-starter and enjoy working autonomously in ambiguous environments. You have experience in hyper growth environments that require heavy cross-functional coordination and collaboration. You can easily context-switch between business strategy, tactical strategy and data-driven execution. You take a scientific method approach to every experiment, and you crave data to learn and iterate. Lastly, you are committed to making the world a more active place. Our products delight users and support fitness partners on a global scale. Having already conquered 50+ cities and partnered with 9,000 fitness studios worldwide, ClassPass is now bringing innovative, high-quality boutique fitness to living rooms around the world.

What you will do

Clearly define measurable goals, core strategies and efficient tactics to ultimately drive growth and engagement of ClassPass’ digital products
Analyze user behavior data and external market data to develop innovative user-facing growth and engagement strategies
Formulate scrappy in-market beta test plans and lead cross-functional teams to execute and iterate on those tests.
Own major operational responsibilities, including manage Digital budget, external vendor contracts and execution of large operational projects
Work closely with Digital product managers, engineers and production team to coordinate and execute various projects
Work with external agencies and greater in-house marketing team to formulate and execute scrappy acquisition strategies
Analyze growth and engagement performance of various initiatives and prepare presentations for senior leadership

About You

3-5 years experience in management consulting, PE, VC, or in an operations / strategic planning role at a tech / fitness company; experience with a rapidly scaling business is a plus
Practical business sense with the ability to translate between strategic business decisions and their impact
Advanced excel, powerpoint, SQL knowledge strongly preferred
Demonstrated experience & excellence in leading complex and cross-functional projects with multiple stakeholders
Excellent communication and leadership skills with the ability to distill complex issues & detailed analysis into simple, structured frameworks with concrete action plans
Understanding of startup performance metrics (CAC, LTV etc.) a plus
Comfort with ambiguity, uncertainty, and a rapidly evolving business landscape
Execution oriented mindset – with the humility, drive, and scrappiness to get it done
Love and passion for your craft

Perks

Free medical, dental, and vision coverage (including free membership to One Medical)
Free ClassPass membership
Flexible work hours & vacation policy
Pre-tax transit and flexible spending programs
Vanguard 401k
Healthy (and unhealthy) snacks
Casual dress – fitness wear encouraged!
Team workouts, events, and happy hours
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply Here

Senior Editor at Tinder in New York City: Jobs for Women

What they’re probably looking for:

  • Someone who can find and hire freelance writers, and work with them to help them improve.
  • Ability to write and edit well (bonus if you already know AP style)
  • Have a bunch of ideas relevant to ze youth and the dating & relationship space (preferably this was your beat in the past, if not explain how your journalistic/research skills will translate).
  • Pump out a ton of content of great quickly.
  • Someone who can work well with the editorial, video, and social teams.

When you apply:

  • Highlight a time you grew a team of freelancers from scratch quickly in a revenue-positive way.
  • Share why the content strategy you put in place was a success (ideally this strategy was in the dating/relationship space – if not explain how the learnings translate) and highlight a particularly high-performing piece.
  • Explain why you’re passionate about their mission, and share the opportunities you see for them to take advantage of new media – or types of content you think would work well for them.
  • Include a video or social campaign you worked on that went well, and explain the impact on the company.
  • Bonus points: Include AP style on your resume if you know it. And a joke.

Is Tinder right for you:

Apply Here

Full Job Posting

Tinder brings people together. With tens of millions of users and a presence in every country on earth, our reach is expansiveand rapidly growing. Your work here can change the world. Youll be a member of our new Editorial team in New York, and youll also work closely with our Los Angeles marketing team, a multidisciplinary group of strategic thinkers, storytellers, designers and brand professionals. We are looking for a talented Senior Editor to help us create under tight deadlines. If you are open-minded, creative and witty, we want to hear from you.

You will:

Create and manage a roster of talented freelance writers
Assign and edit articles, and write some as well
Have tons of innovative content ideas and the ability to thoughtfully vet pitches
Keep your fingers on the pulse of youth culture; reach out to relevant influencers for article and video content
Work closely with the head of editorial on the editorial calendar; set and meet aggressive publishing targets
Collaborate with the video producer on video content
Collaborate with the social media manager

Were looking for:

7+ years of digital writing and editing experience in the lifestyle space
An expert on the dating and relationship space; bonus if you have established relationships with expert sources and experienced freelancers
Experience assigning content and managing a roster of freelancers
A world-class writer and editor
An ability to write and edit a variety of content, from in-depth features to listicles to breaking entertainment news
A motivated go-getter
Familiarity with AP style
A Bachelors degree in journalism or English

Bonus points if you have:

Experience working at a startup or helping to launch a new brand
Experience in a range of lifestyle verticals beyond dating (food, travel, style)
A great sense of humor

As part of our team, you’ll enjoy:

The excitement of a startup with the reach of a global company
Comprehensive health coverage, competitive salary, 401(k) match and meaningful equity
Unlimited vacation and flexible working hours
Creative, smart, and motivated co-workers

Apply Here